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Privacy Policy

Privacy Policy for Master Receptionists

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Last Updated: February 7, 2026

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Overview

 

This privacy policy describes how Master Receptionists, operated by Sonara Solutions LLC ("we", "us", "our"), collects, uses, and protects your information when you use our Google Calendar integration service.

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Information We Collect

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Google Calendar Data

 

When you authorize our service, we collect:

  • Your Google Calendar refresh token (to access your calendar on your behalf)

  • Your calendar email address

  • Calendar events and availability information

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Usage Data

 

We automatically collect:

  • IP addresses (for security and rate limiting)

  • Timestamps of authorization events

  • OAuth flow audit logs

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How We Use Your Information

 

We use your information to:

  • Access your Google Calendar to check availability and book appointments

  • Provide voice assistant booking services through Vapi

  • Prevent unauthorized access and abuse

  • Improve our services

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Data Storage and Security

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  • Your refresh tokens are stored securely in an encrypted database (Supabase)

  • We use HTTPS for all data transmission

  • We implement industry-standard security practices

  • We never sell or share your calendar data with third parties

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Data Retention

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  • Refresh tokens are stored until you revoke authorization or request deletion

  • Audit logs are retained for 90 days

  • You can request deletion of your data at any time by contacting gavin@sonarasolutions.com

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Your Rights

 

You have the right to:

  • Revoke calendar access at any time through your Google Account settings

  • Request deletion of your data

  • Request a copy of your data

  • Contact us with privacy concerns

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Third-Party Services

 

We use:

  • Google Calendar API - to access your calendar (subject to Google's Privacy Policy)

  • Supabase - for secure data storage

  • Vapi - for voice assistant functionality

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Contact Us

 

For privacy-related questions or requests, contact us at:

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Changes to This Policy

 

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

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